Tag: Customer experience

In the early days of HubSpot, we discovered that customers preferred chatting directly with us about purchasing products rather than filling out forms or sending emails. This led to the integration of chat on...

Zontee Hou recently had a conversation with Daniel on the Social Pros podcast to discuss her new book, Data-Driven Personalization. Zontee shared that the book emphasizes the importance of marketers having a seat at...